FHR customer service
Long term and across the globe
After the system is purchased, our service team will help you wherever you are in the world, whether it be in person, over the phone or via remote maintenance. We offer technical support, preventive maintenance, spare and wear parts, technical training and technical audits regarding the condition of your system. With proper maintenance, your FHR system will not only outlive the current version of the operating system, but it may even outlive its original floor plan and purpose. We'll be by your side through machine relocations, upgrades and modernizations (retrofits) - even for third-party systems. In the long term and worldwide.
In the event of a fault on your machine, please take your time to fill out a Fault Report form completely before contacting our service. Thereby you help us evaluate and solve your problem quicker.